Privacy Policy

This policy explains how Muqatel Networks ("Muqatel Networks", "we", "us") handles personal information collected through muqatelnetworks.com (the "website"). It covers the website only. Personal information processed as part of providing our services is described in the agreements that accompany those services.

Who is responsible for your information

Muqatel Networks is responsible for personal information collected through this website.

You can contact us about privacy through our Contact page or by phone on +1 (406) 325-1773.

What we collect

Information you give us

When you send us an inquiry, we receive the details you provide:

• your name, business email address, company name and country;
• the services you are interested in and the approximate number of users or concurrent calls;
• anything you write in your message.

Please do not include sensitive personal information in your message.

Information collected automatically

Like most websites, our hosting provider records standard server logs when pages are requested. These typically include your IP address, the date and time, the page requested, your browser type and the referring page. The website does not use analytics, advertising or tracking cookies, and it loads its fonts from our own server rather than from third parties.

How we use your information

• to respond to your inquiry and discuss your requirements;
• to prepare a recommendation or quotation you have asked for;
• to keep a record of our correspondence with you;
• to keep the website secure and working, using server logs.

We do not sell your personal information, and we do not use it for automated decision-making.

Legal basis

Where data protection laws require a legal basis, we rely on taking steps at your request before entering into a contract, and on our legitimate interest in responding to business inquiries and operating a secure website.

Who we share it with

We share personal information only with service providers that help us run the website and respond to you:

• our website hosting provider;
• any service we use to receive inquiries submitted through the website;
• our email provider, for correspondence about your inquiry.

We may also disclose information where the law requires it. If any of these providers process data outside your country, we take the steps required by applicable law to protect it.

How long we keep it

We keep inquiry details only for as long as we need them to respond to you and to maintain reasonable business records. If you become a customer, our customer agreements apply. Server logs are kept for a limited period set by our hosting provider.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to receive a copy of it. To make a request, contact us using the details above. You may also have the right to complain to your local data protection authority.

Security

The website is served over an encrypted (HTTPS) connection. We limit access to inquiry details to the people who need them to respond to you.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.